Re: Access denied error   

Hi,

     I have done some further investigation on this. 

On a PC running Word2000 and Windows 2000 it works fine. You can map a drive 
on the server, browse to it in Word and open documents.

On PCs running Office 2003 Pro you cannot browse to the drive in Word, 
although you can in Excel and with Explorer. Word gives the error message 
"Access is Denied". This is true for PCs running Windows 2000 and XP.

If I use a laptop that has never previously been a part of this 
installation, again you can browse to the server in Word and everything works 
fine.

This problem only shows up in Word.

Do you have any thoughts on this?

Many thanks,

          Richard



"Doug Robbins - Word MVP" wrote:

> I doubt that it is anything to do with Word, more likely something to do 
> with Permissions settings on the server.
> 
> -- 
> Hope this helps.
> 
> Please reply to the newsgroup unless you wish to avail yourself of my
> services on a paid consulting basis.
> 
> Doug Robbins - Word MVP
> 
> "Richard CHSLTD"  wrote in message 
> news:4660C88F-99CB-461D-B679-5B346BD2A381@microsoft.com...
> > We have just installed a Linux server to hold our documents. If we use my
> > documents to find a document we can double click to open it in Word. When 
> > we
> > try to save it we get an access denied error message. If we try to open 
> > the
> > same file from word, we get the same message.
> > This does not happen when the documents are on a Windows XP machine, nor
> > does it happen when using a laptop that was not involved in the existing
> > network to access the documents on the new Linux server.
> >
> > Can you help with finding the settings we need to change within word to 
> > make
> > this work.
> >
> > The operating systems on the affected machines are 2000, XP jhome and XP
> > Pro. The version of office is 2003.
> >
> > Thanks
> > 
> 
> 
>

date: Mon, 13 Aug 2007 06:40:02 -0700   author:   Richard CHSLTD