In Word 2003 whenever a user logs in for the first time it will lockup the application for awhile and then eventually it will start to work again. After that initial lockup the program will open up fine from that point on. If you delete or rename the normal.dot the same thing will happen. It seems like its locking up when either searching for the normal.dot or created a new normal.dot. We have removed and installed office 2003 numerous times. This include removing just word and reinstalling it. We have checked security and this happens with Admins as well. Any help would be appreciated Thanks
If possible, do the initial startup with the user logged off the network. You may want to unmap mapped drives, especially any that are no longer in use. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "jdepyper" wrote in message news:6D90A886-AC5B-480E-9936-9F77CD7D7CD7@microsoft.com... > In Word 2003 whenever a user logs in for the first time it will lockup the > application for awhile and then eventually it will start to work again. > After that initial lockup the program will open up fine from that point > on. > If you delete or rename the normal.dot the same thing will happen. It > seems > like its locking up when either searching for the normal.dot or created a > new > normal.dot. We have removed and installed office 2003 numerous times. > This > include removing just word and reinstalling it. We have checked security > and > this happens with Admins as well. Any help would be appreciated > > Thanks
Forgot to mention this is on a Windows 2003 Server and its also a Terminal Server and this happens with the Users who log into the Terminal Clients also "Charles Kenyon" wrote: > If possible, do the initial startup with the user logged off the network. > > You may want to unmap mapped drives, especially any that are no longer in > use. > -- > Charles Kenyon > > Word New User FAQ & Web Directory: http://addbalance.com/word > > Intermediate User's Guide to Microsoft Word (supplemented version of > Microsoft's Legal Users' Guide) http://addbalance.com/usersguide > > See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! > > My criminal defense site: http://addbalance.com > --------- --------- --------- --------- --------- --------- > This message is posted to a newsgroup. Please post replies > and questions to the newsgroup so that others can learn > from my ignorance and your wisdom. > > > "jdepyper" wrote in message > news:6D90A886-AC5B-480E-9936-9F77CD7D7CD7@microsoft.com... > > In Word 2003 whenever a user logs in for the first time it will lockup the > > application for awhile and then eventually it will start to work again. > > After that initial lockup the program will open up fine from that point > > on. > > If you delete or rename the normal.dot the same thing will happen. It > > seems > > like its locking up when either searching for the normal.dot or created a > > new > > normal.dot. We have removed and installed office 2003 numerous times. > > This > > include removing just word and reinstalling it. We have checked security > > and > > this happens with Admins as well. Any help would be appreciated > > > > Thanks > > >
