Hi, Office XP, network with 50 clients, everything works fine but for one user there is a problem: When she starts Word and start typing on a new document word hangs immediately using 100% CPU cycles. I have erased all word settings in HKEY_CUREENT_USER but the problem persists. When any other user uses the same computer, Word works fine. When this particular user starts Word on another computer, the same problem occurs. Thanks a lot for tips on what's going on and how to remedy it. Rod
Answered in the other newsgroup to which you posted this. Check that users Normal.dot template. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Rod Janson" wrote in message news:e8DA9f$LGHA.1124@TK2MSFTNGP10.phx.gbl... > Hi, > > Office XP, network with 50 clients, everything works fine but for one user > there is a problem: > > When she starts Word and start typing on a new document word hangs > immediately using 100% CPU cycles. > > I have erased all word settings in HKEY_CUREENT_USER but the problem > persists. When any other user uses the same computer, Word works fine. > When this particular user starts Word on another computer, the same > problem occurs. > > Thanks a lot for tips on what's going on and how to remedy it. > > Rod >