I am using Windows XP Home and Microsoft Word 2002, and I have a Dell All-In-One printer. I did one mail merge for outside envelopes for a wedding invitation and a 2nd mail merge for inside envelopes for a wedding invitation. When I changed the color of the font for the outside envelope, I clicked Delivery address: Outside envelope > Font > Font color > More Colors > Custom > Red: 169 > Green: 128 > Blue: 41. I did the same for the Return address. The color printed the color I wanted. When I changed the color of the font for the inside envelope, I did it the same way for the Delivery address, but I didn't change anything for the Return address because I didn't want to print a Return address. The color printed a different color. If I added a clip art with the right color on it, the color printed the color I wanted. I've noticed this different times. I also made several ovals on the same page a different colorin Microsoft Word. They looked different on the screen, but they all printed the same color. Do you know a solution to this? nkbyrne