Hi,

Maybe someone knows how to deal with this problem? I had several
documents created about a year ago. Now after reinstalling XP I can not read 
the
documents, they contain funny characters. When I try to open one of them
with Word it tries to install a converter but after installing it is still
the same.

When I open the document with word I get a message "An input converter
has to be installed". I accept and after it is installed there is a
dialogue window with title "File Conversion" "select the encoding that
makes your document readable". It has thre selection boxes on top
"windows default" "MSDOS" "other encoding" which next to it has a
scrolable list of encoding eg Arabic, Greek, Wester European etc. I
have almost all of them but none worked.

When I convert the document with that windows default selections ie
"windows default", the document is imported but unreadable. Its 250
pages although the original should be about 1-5 pages.
When I select part of the text on the task pane (stiles and formating)
I see the font, it is shown as Plain Text. 

I also saved some web pages as .mht, which again could not be read in the same
way with IE.
The only international font I used before was Greek which I still have
it and can read Greek.
I have installed many Greek fonts but did not work.


One other thing is that I had these documents encrypted. But now I can
open them using the certificates I have kept. Would the problem be related
with this?
Now I can open the documents. Usually when a file is still ecrypted some 
gets an error, open access
denied. I do not get this error, so its seems it is decrypted correctly.

Is it a problem with fonts or encryption?

I appreciate your help as its quite important loss.

George

What Windows and Word version and language edition was used to create the 
documents? What Word and operating system version and language was installed 
when you could read such files?

Tom
MSMVP
Windows Shell/User


"George"  wrote in message 
news:8287C877-0E5C-4A01-A7FC-D90ACF0426AB@microsoft.com...
> Hi,
>
> Maybe someone knows how to deal with this problem? I had several
> documents created about a year ago. Now after reinstalling XP I can not 
> read
> the
> documents, they contain funny characters. When I try to open one of them
> with Word it tries to install a converter but after installing it is still
> the same.
>
> When I open the document with word I get a message "An input converter
> has to be installed". I accept and after it is installed there is a
> dialogue window with title "File Conversion" "select the encoding that
> makes your document readable". It has thre selection boxes on top
> "windows default" "MSDOS" "other encoding" which next to it has a
> scrolable list of encoding eg Arabic, Greek, Wester European etc. I
> have almost all of them but none worked.
>
> When I convert the document with that windows default selections ie
> "windows default", the document is imported but unreadable. Its 250
> pages although the original should be about 1-5 pages.
> When I select part of the text on the task pane (stiles and formating)
> I see the font, it is shown as Plain Text.
>
> I also saved some web pages as .mht, which again could not be read in the 
> same
> way with IE.
> The only international font I used before was Greek which I still have
> it and can read Greek.
> I have installed many Greek fonts but did not work.
>
>
> One other thing is that I had these documents encrypted. But now I can
> open them using the certificates I have kept. Would the problem be related
> with this?
> Now I can open the documents. Usually when a file is still ecrypted some
> gets an error, open access
> denied. I do not get this error, so its seems it is decrypted correctly.
>
> Is it a problem with fonts or encryption?
>
> I appreciate your help as its quite important loss.
>
> George

Hi,

Everything is the same and more advanced ie more updated from the old mashine.
I tried installing all languages in the regional options at control panel.

Here is how the opened corrupted file looks like: 
Is it encryption problem or font problem??

˜¦eDËUѸ xÐç“^çhI<^QÎ{o  GY 6² EäYQ ãE¯$Ö˜
°¼^é”™Ü ÚüCU»$ýå¼H$EDnôÃï6Ãqà ãî] :¸Á¦Y5=_q
×1 á«-dVÏ  JBÀ;wqŒ‚od®SÖêÖ µäÍ=NÔ@AI Ö²‰`]ìå<Û€¾egî1H
ˆ’¢ß‘íBI«b}^|Knåûè ­\^D	}ö(Ð þjÌÂYPqÆV  Y~cL«-BDš0§=Ùb
 b  )v4¤ø $e¼ÄÄÉî(A/Ð< ¹IƦìÝ;ó ]Eb'/¢ •Ëåaü Ñ0” ¯)Q Û-5 ¢ŠZ?ñ  á-ÈCàã* µ
ïÍ`wP oAõX‚+“¿{'é ÑßMö<v
À¥Uƒ}äD…ô­I]ËEá •	ía o , .*K$I5hóû©ë‡’ Ò6AÖÃS~aT  © 


"Tom Ferguson" wrote:

> What Windows and Word version and language edition was used to create the 
> documents? What Word and operating system version and language was installed 
> when you could read such files?
> 
> Tom
> MSMVP
> Windows Shell/User
> 
> 
> "George"  wrote in message 
> news:8287C877-0E5C-4A01-A7FC-D90ACF0426AB@microsoft.com...
> > Hi,
> >
> > Maybe someone knows how to deal with this problem? I had several
> > documents created about a year ago. Now after reinstalling XP I can not 
> > read
> > the
> > documents, they contain funny characters. When I try to open one of them
> > with Word it tries to install a converter but after installing it is still
> > the same.
> >
> > When I open the document with word I get a message "An input converter
> > has to be installed". I accept and after it is installed there is a
> > dialogue window with title "File Conversion" "select the encoding that
> > makes your document readable". It has thre selection boxes on top
> > "windows default" "MSDOS" "other encoding" which next to it has a
> > scrolable list of encoding eg Arabic, Greek, Wester European etc. I
> > have almost all of them but none worked.
> >
> > When I convert the document with that windows default selections ie
> > "windows default", the document is imported but unreadable. Its 250
> > pages although the original should be about 1-5 pages.
> > When I select part of the text on the task pane (stiles and formating)
> > I see the font, it is shown as Plain Text.
> >
> > I also saved some web pages as .mht, which again could not be read in the 
> > same
> > way with IE.
> > The only international font I used before was Greek which I still have
> > it and can read Greek.
> > I have installed many Greek fonts but did not work.
> >
> >
> > One other thing is that I had these documents encrypted. But now I can
> > open them using the certificates I have kept. Would the problem be related
> > with this?
> > Now I can open the documents. Usually when a file is still ecrypted some
> > gets an error, open access
> > denied. I do not get this error, so its seems it is decrypted correctly.
> >
> > Is it a problem with fonts or encryption?
> >
> > I appreciate your help as its quite important loss.
> >
> > George 
> 
> 
>

I'll skirt the question: It's an encoding problem. However, I hold out no 
hope of determining what might overcome it unless you actually provide 
details as to what version of Word and Windows were used to create the file 
and what version is being used to read them. Also, since you report that you 
could read them with your previous setup, let us know details of that setup. 
Actual; version numbers, please. (Help   About ....)

Tom
MSMVP
Windows Shell/user


"George"  wrote in message 
news:81637339-A969-4855-875A-0B6F7CE58564@microsoft.com...
> Hi,
>
> Everything is the same and more advanced ie more updated from the old 
> mashine.
> I tried installing all languages in the regional options at control panel.
>
> Here is how the opened corrupted file looks like:
> Is it encryption problem or font problem??
>
> ~eDUѸ x"^hI<^Q{o  GY 6 EYQ E¯$~
> ^"T CU$H$EDn6q ] :Y5=_q
> 1 -dV  JB;wqO,odS =N@AI ֲ?`]<?eg1H
> ^''BIb}^|Kn \^D }( jYPqV  Y~cL-BDs0=b
> b  )v4 $e(A/< IƦ; ]Eb'/ .a 0" )Q -5 SZ?  -C* 
> 
> `wP oAX,+"{' M<v
> Uf}D.I]E . a o , .*K$I5h?' 6AS~aT  
>
>
> "Tom Ferguson" wrote:
>
>> What Windows and Word version and language edition was used to create the
>> documents? What Word and operating system version and language was 
>> installed
>> when you could read such files?
>>
>> Tom
>> MSMVP
>> Windows Shell/User
>>
>>
>> "George"  wrote in message
>> news:8287C877-0E5C-4A01-A7FC-D90ACF0426AB@microsoft.com...
>> > Hi,
>> >
>> > Maybe someone knows how to deal with this problem? I had several
>> > documents created about a year ago. Now after reinstalling XP I can not
>> > read
>> > the
>> > documents, they contain funny characters. When I try to open one of 
>> > them
>> > with Word it tries to install a converter but after installing it is 
>> > still
>> > the same.
>> >
>> > When I open the document with word I get a message "An input converter
>> > has to be installed". I accept and after it is installed there is a
>> > dialogue window with title "File Conversion" "select the encoding that
>> > makes your document readable". It has thre selection boxes on top
>> > "windows default" "MSDOS" "other encoding" which next to it has a
>> > scrolable list of encoding eg Arabic, Greek, Wester European etc. I
>> > have almost all of them but none worked.
>> >
>> > When I convert the document with that windows default selections ie
>> > "windows default", the document is imported but unreadable. Its 250
>> > pages although the original should be about 1-5 pages.
>> > When I select part of the text on the task pane (stiles and formating)
>> > I see the font, it is shown as Plain Text.
>> >
>> > I also saved some web pages as .mht, which again could not be read in 
>> > the
>> > same
>> > way with IE.
>> > The only international font I used before was Greek which I still have
>> > it and can read Greek.
>> > I have installed many Greek fonts but did not work.
>> >
>> >
>> > One other thing is that I had these documents encrypted. But now I can
>> > open them using the certificates I have kept. Would the problem be 
>> > related
>> > with this?
>> > Now I can open the documents. Usually when a file is still ecrypted 
>> > some
>> > gets an error, open access
>> > denied. I do not get this error, so its seems it is decrypted 
>> > correctly.
>> >
>> > Is it a problem with fonts or encryption?
>> >
>> > I appreciate your help as its quite important loss.
>> >
>> > George
>>
>>
>>

Hi,

Thanks for replying. The old mashine had a version of XP pro which had no 
service pack.
On the old mashine I used Office 2002 and I am using the same now.
My present mashine OS is XP SP1. This is the only difference and maybe (I do 
not remember) any fonts installed, and changes in the set up procedure of 
Office where you have the options in customised installation.

I do not know the "Help->About" of the old mashine. Office is the same the 
this for the present mashine is Word 2002 10.6612.6626 SP3. 
The system says the OS is XP pro Version 2002 SP1.

Correction: the old mashine is abroad. It has the old setup but it does not 
have the files anymore.

More info. I used to and still am having the Greek fonts and etc languages 
working around the system.  I have download almost all the Greek fonts I 
could found on the internet and installed them but nothing. I have also 
installed as I said all languages from the XP OS installation disk. (the ones 
that are in the regional options in the control panel- there, there are many 
encoding schemes, I selected all to be installed).

One more, I may in the past had the internet explorer manus in Greek. I 
believe this means the whole OS menus where in Greek, I do not remember. But 
I have changed this setup back to english.

Cheers

George

OK.

Here is the trouble I am having understanding the situation.

It is said that the same Office version is installed on each machine and the 
same Windows version (except for differences in updates and "hot fixes" that 
can happen over time). Yet, when you attempt to open the/some/many file(s) 
on the new machine that was/were created on the old, an attempt is made by 
the system to install an input converter.

Are the Office/Word versions the same language or is one, say, English and 
the other, say, German?

Tom
MSMVP
Windows Shell/User


"George"  wrote in message 
news:EA957C2A-5297-4294-947F-83232636214B@microsoft.com...
> Hi,
>
> Thanks for replying. The old mashine had a version of XP pro which had no
> service pack.
> On the old mashine I used Office 2002 and I am using the same now.
> My present mashine OS is XP SP1. This is the only difference and maybe (I 
> do
> not remember) any fonts installed, and changes in the set up procedure of
> Office where you have the options in customised installation.
>
> I do not know the "Help->About" of the old mashine. Office is the same the
> this for the present mashine is Word 2002 10.6612.6626 SP3.
> The system says the OS is XP pro Version 2002 SP1.
>
> Correction: the old mashine is abroad. It has the old setup but it does 
> not
> have the files anymore.
>
> More info. I used to and still am having the Greek fonts and etc languages
> working around the system.  I have download almost all the Greek fonts I
> could found on the internet and installed them but nothing. I have also
> installed as I said all languages from the XP OS installation disk. (the 
> ones
> that are in the regional options in the control panel- there, there are 
> many
> encoding schemes, I selected all to be installed).
>
> One more, I may in the past had the internet explorer manus in Greek. I
> believe this means the whole OS menus where in Greek, I do not remember. 
> But
> I have changed this setup back to english.
>
> Cheers
>
> George

Hi,

The word I am using now its in English (the menus are in english). The 
default language is English US (the language indicated at the status bar at 
the bottom). 

I should say that even when I open the .doc files with notepad or wordpad it 
is still unreadable.

I have also saved .mht (web page) files and they are also unreadable by 
internet explorer in the same way.

Thanks

George

Are you opening the files as Word documents? The sample text you give is 
what you get if you save as a Word document, then open as if the document 
were plain text. Check what's shown under 'Files of type' on Word's File > 
Open dialog.




"George"  wrote in message 
news:7446AD70-F119-46BC-8175-BD518C094063@microsoft.com...
> Hi,
>
> The word I am using now its in English (the menus are in english). The
> default language is English US (the language indicated at the status bar 
> at
> the bottom).
>
> I should say that even when I open the .doc files with notepad or wordpad 
> it
> is still unreadable.
>
> I have also saved .mht (web page) files and they are also unreadable by
> internet explorer in the same way.
>
> Thanks
>
> George

OK.

If you look at the File   Save as       Save as type, do you see word 2.x 
for windows or Word 6/95 ?

Tom
MSMVP
Windows Shell/User


"George"  wrote in message 
news:7446AD70-F119-46BC-8175-BD518C094063@microsoft.com...
> Hi,
>
> The word I am using now its in English (the menus are in english). The
> default language is English US (the language indicated at the status bar 
> at
> the bottom).
>
> I should say that even when I open the .doc files with notepad or wordpad 
> it
> is still unreadable.
>
> I have also saved .mht (web page) files and they are also unreadable by
> internet explorer in the same way.
>
> Thanks
>
> George

Hi,


Yes I can see both options. I tried to save one file with this option and 
promted me to install an output converter which I did and completed the save.

As I said the lost files are read in with a style as plain text.

Regards

George

OK.

Which? Word 2 or Word 6/95?

Saving as Word 2 under a different name, closing the file, re-opening as 
Word can overcome certain encoding problems.

If there is a problem created through the use of different language 
versions, it sometimes helps to run the macro available from MS Office 
Downloads to force a font change to Arial (merely selecting all text and 
reformatting as Arial does not work), save the file under a different name 
and re-open it.

Let us know.

Tom
MSMVP
Windows Shell/User


"George"  wrote in message 
news:C2F3EBC8-380C-46F5-805F-B3FB0AB3DADA@microsoft.com...
> Hi,
>
>
> Yes I can see both options. I tried to save one file with this option and
> promted me to install an output converter which I did and completed the 
> save.
>
> As I said the lost files are read in with a style as plain text.
>
> Regards
>
> George