I have a Dell 962 inkjet printer. With all other applications black is black -- even other Office applications like Excel. With Word however it seems that it trys to create black by mixing colors and ends up with an ugly dark green color for text. I find that if I go into the printer controls and tell it to print all color in B&W then I do get true black. Obviously I don't want to disable color on the printer though, or have to change the printer controls every time I use Word. I've also tried going into Word and telling it to use Black for the color rather than the Default (which is also black). Whatever I do, Word seems intent on telling the printer to mix colors to get black rather than just using the black cartridge. Presumably there's some bit of configuration I can do within Word to make it work like Excel and other apps do by default. Can someone direct me to it however? I haven't been able to locate it with the normal Help methods. Thanks. Bill
Maybe in the Printer Properties dialog, there is a setting for printing in Black and White or Color and that if the later is selected, it mixes the colors to print Black. If that's the case, change the setting to Black and aWhite and see it that is better. Otherwise, contact Dell support. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Bill Martin" wrote in message news:uiObUnuGGHA.1028@TK2MSFTNGP11.phx.gbl... >I have a Dell 962 inkjet printer. With all other applications black is >black -- > even other Office applications like Excel. With Word however it seems > that it > trys to create black by mixing colors and ends up with an ugly dark green > color > for text. > > I find that if I go into the printer controls and tell it to print all > color in > B&W then I do get true black. Obviously I don't want to disable color on > the > printer though, or have to change the printer controls every time I use > Word. > > I've also tried going into Word and telling it to use Black for the color > rather > than the Default (which is also black). Whatever I do, Word seems intent > on > telling the printer to mix colors to get black rather than just using the > black > cartridge. > > Presumably there's some bit of configuration I can do within Word to make > it > work like Excel and other apps do by default. Can someone direct me to it > however? I haven't been able to locate it with the normal Help methods. > > Thanks. > > Bill
Doug Robbins - Word MVP wrote: > Maybe in the Printer Properties dialog, there is a setting for printing in > Black and White or Color and that if the later is selected, it mixes the > colors to print Black. If that's the case, change the setting to Black and > aWhite and see it that is better. Otherwise, contact Dell support. > --------- It's not a printer (Dell) issue - it's a Word (Microsoft) issue. All other software, including Excel does it right. I don't want to change all printer properties and never again print in color for the convenience of this one Word program when the whole rest of the world works properly. Bill
Sorry, If you tell Word to print in colour, that is what it will do. Install a second instance of the printer and set the properties of one for colour and the properties of the other for black and white. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Bill Martin" wrote in message news:u20sV4HHGHA.2836@TK2MSFTNGP14.phx.gbl... > Doug Robbins - Word MVP wrote: >> Maybe in the Printer Properties dialog, there is a setting for printing >> in >> Black and White or Color and that if the later is selected, it mixes the >> colors to print Black. If that's the case, change the setting to Black >> and >> aWhite and see it that is better. Otherwise, contact Dell support. >> > --------- > > It's not a printer (Dell) issue - it's a Word (Microsoft) issue. All > other > software, including Excel does it right. I don't want to change all > printer > properties and never again print in color for the convenience of this one > Word > program when the whole rest of the world works properly. > > Bill
Doug Robbins - Word MVP wrote: > Sorry, > > If you tell Word to print in colour, that is what it will do. > > Install a second instance of the printer and set the properties of one for > colour and the properties of the other for black and white. > ----------- I like the suggestion. That's something I hadn't thought of. I am surprised that Word and Excel, both in the same package, apparently handle printing differently. One might have thought they'd share that code. Outlook works correctly too. Thanks for the inspiration. Bill
Word, more than the other applications in the Office suite, takes more advantage of the capability of the active printer. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Bill Martin" wrote in message news:Oqpf9qQHGHA.1032@TK2MSFTNGP12.phx.gbl... > Doug Robbins - Word MVP wrote: >> Sorry, >> >> If you tell Word to print in colour, that is what it will do. >> >> Install a second instance of the printer and set the properties of one >> for >> colour and the properties of the other for black and white. >> > ----------- > > I like the suggestion. That's something I hadn't thought of. I am > surprised > that Word and Excel, both in the same package, apparently handle printing > differently. One might have thought they'd share that code. Outlook > works > correctly too. > > Thanks for the inspiration. > > Bill
