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date: Tue, 30 Sep 2008 09:00:01 -0700,
group: microsoft.public.word.newusers
back
Re: Mouse pointer does not work in 2007
Safe Mode starts Word in its default install mode bypassing all
customisations, macros, templates and third party add-ins. So it suggests
that you have installed a utility which has placed an add-in in Word and it
is incompatible. You need to find it and then either get a compatible update
or remove it.
http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
--
Terry
"ggant" wrote in message
news:DFBD9F85-3AA7-4B96-8B2F-7168BFC2ACB4@microsoft.com...
> Yes, after entering Winword/ a it's fully functional. How to get the
> without
> having to do this.
>
> Thanks!
>
> "Terry Farrell" wrote:
>
>> What happens in Safe Mode: from Start, Run (Winkey+R), type in
>>
>> winword /a
>>
>> and press enter. Can you edit fully now?
>>
>> Terry
>>
>> "ggant" wrote in message
>> news:B92E19DB-B056-4460-86A2-25008C6D60B1@microsoft.com...
>> >I did this and it added a pointer line, but the mouse does not work. I
>> >can't
>> > select anything on the document to highlight, delete or format.
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> This is usually the symptom of a corrupt registry. From Start, Run
>> >> (Winkey+R) type in
>> >>
>> >> regedit
>> >>
>> >> and press enter. Navigate tot he Word DataKey and press delete. Word
>> >> will
>> >> automatically create new DataKey when it is next started.
>> >>
>> >> Word DataKey
>> >>
>> >> HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
>> >>
>> >> --
>> >> Terry Farrell - MSWord MVP
>> >>
>> >> "ggant" wrote in message
>> >> news:4761DE63-EBB9-4893-BE61-E098BAF900A2@microsoft.com...
>> >> > Since installing Office 2007, when opening an 2003 or 2007 document
>> >> > the
>> >> > mouse
>> >> > pointer does not work. To select anything on the document you must
>> >> > use
>> >> > the
>> >> > keyboard arrow key and then hold shift to select any thing on the
>> >> > document.
>> >> >
>> >> > How do we fix this?
>> >>
>>
date: Wed, 1 Oct 2008 00:09:31 +0100
author: Terry Farrell
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