Microsoft Word 2007   

Hey Someone,

I recently (May '08) downloaded Word 2007 to my PC, replacing some earlier 
version of Word that came on the machine (Dell)...

Here's the problem - when I click to "save" or "save as" a document, the 
program starts to reinstall the upgrade version, which it can't seem to find 
on the hard drive, so asks me to find it and click the "OK" button - when I 
click "cancel" to stop the reinstallation, it initially doesn't stop the 
process, and takes repeated clicks to cancel - the document may or may not 
have been saved...

I've tried to download fixes for this, but haven't found a download package 
that addresses this problem, and have not been successful in getting any help 
from Microsoft's website technical support group because they require a 
product ID number, and the one that came with the download program apparently 
isn't in the right mode, or something - I keep getting an error message 
saying the ID number I've entered isn't it the right format (?)...

I also have not been able to get in touch with any support people to even 
raise the question because the product ID number I have isn't accepted by 
their support page....and, they don't have any kind of general email or 
online access to even ask a question...

So - anyone have this problem with the "save" step not saving a document and 
initiating a reinstall of a downloaded program...?

HELP...!!!

Gordon...

date: Fri, 10 Oct 2008 14:52:02 -0700   author:   Gordon H. Gordon

Re: Microsoft Word 2007   

It sounds like you are using a trial version that has expired.  You will 
need to purchase a licensed copy of the software.

-- 
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Gordon H." <Gordon H.@discussions.microsoft.com> wrote in message 
news:96204151-2907-4E75-A639-8E86EF4A0090@microsoft.com...
> Hey Someone,
>
> I recently (May '08) downloaded Word 2007 to my PC, replacing some earlier
> version of Word that came on the machine (Dell)...
>
> Here's the problem - when I click to "save" or "save as" a document, the
> program starts to reinstall the upgrade version, which it can't seem to 
> find
> on the hard drive, so asks me to find it and click the "OK" button - when 
> I
> click "cancel" to stop the reinstallation, it initially doesn't stop the
> process, and takes repeated clicks to cancel - the document may or may not
> have been saved...
>
> I've tried to download fixes for this, but haven't found a download 
> package
> that addresses this problem, and have not been successful in getting any 
> help
> from Microsoft's website technical support group because they require a
> product ID number, and the one that came with the download program 
> apparently
> isn't in the right mode, or something - I keep getting an error message
> saying the ID number I've entered isn't it the right format (?)...
>
> I also have not been able to get in touch with any support people to even
> raise the question because the product ID number I have isn't accepted by
> their support page....and, they don't have any kind of general email or
> online access to even ask a question...
>
> So - anyone have this problem with the "save" step not saving a document 
> and
> initiating a reinstall of a downloaded program...?
>
> HELP...!!!
>
> Gordon...

date: Sat, 11 Oct 2008 08:02:23 +1000   author:   Doug Robbins - Word MVP