Workgroup Templates   

we have customized templates and have them on a share.

In word, under workgroup templates, they would enter, 
\\servername\sharename for the location.

I am trying to decommission the server that hosts the templates.

Several weeks ago, we moved and scripted the change to our users too, 
R:\Templates.

When I shut down the server, and users try to open a DOC that was 
created using a template from \\servername\sharename WORD hangs and in 
the bottom left hand corner of WORD, it says, "trying to connect to 
\\servername\sharename.  If you hit ESC the DOC finally opens.

I guess my question is, how can I remove this server from the 
environment and the DOCs not care about an old template location?

Tia,
RandyH

date: Wed, 30 Jul 2008 09:43:37 -0400   author:   RandyH

Re: Workgroup Templates   

There is a hotfix available to cure the problem. Take a look here

http://support.microsoft.com/kb/823372/



-- 
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"RandyH"  wrote in message 
news:u5Wlnpk8IHA.1200@TK2MSFTNGP04.phx.gbl...
> we have customized templates and have them on a share.
>
> In word, under workgroup templates, they would enter, 
> \\servername\sharename for the location.
>
> I am trying to decommission the server that hosts the templates.
>
> Several weeks ago, we moved and scripted the change to our users too, 
> R:\Templates.
>
> When I shut down the server, and users try to open a DOC that was created 
> using a template from \\servername\sharename WORD hangs and in the bottom 
> left hand corner of WORD, it says, "trying to connect to 
> \\servername\sharename.  If you hit ESC the DOC finally opens.
>
> I guess my question is, how can I remove this server from the environment 
> and the DOCs not care about an old template location?
>
> Tia,
> RandyH

date: Thu, 31 Jul 2008 19:07:41 +1000   author:   Doug Robbins - Word MVP

Re: Workgroup Templates   

Doug Robbins - Word MVP wrote:
> There is a hotfix available to cure the problem. Take a look here
> 
> http://support.microsoft.com/kb/823372/
> 
> 
> 
THANK YOU!!!

I will try this!

date: Fri, 01 Aug 2008 10:01:48 -0400   author:   RandyH