Mike, If she is using Word 2007, then it would be best to tell her to use the SaveAs option and give the file versions. We have had a few problems with Word 2007 loosing data. Not sure as of yet if it's due to Word itself or our network. Also keep in mind that we have as well ran into some problems with the Word 2007 backup. Word 2007 in a few cases will not check the backup version date to the original and in doing so will automatically replace the original. Jeff. -- ------------------------------------------------------------ Job-O-Magic.com: The Master List of All Job Search Sites www.jobomagic.com "Mike" wrote in message news:0638E807-28CC-4F6D-A268-0A6E1D1489B3@microsoft.com... > I have a customer who is writing a book. She doesn't remember which callenges > Word gave her except the save as box. She added another page and saved it. > Now all she has is the added page. The hundreds she had saved seem to be > replaced by the one. Doesn't Word make a backup of documents and if so where > might it be located?