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date: Wed, 1 Jul 2009 13:28:02 -0700,    group: microsoft.public.word.application.errors        back       


Word 2007   
Please HELP!!! I am running Windows Vista. My Microsoft Word ( Office 
Professional 2007) has crashed! I have uninstalled it and reinstalled it. To 
no avail! I have looked on the Microsoft pages and have downloaded updates, 
etc. I had it working for about a week and it has crashed again.  When I open 
my documents I get a blank screen and I go up to the ribbn icon and I can 
open them from there, then they open my documents but I cannot edit them. 
This transpired around April 15th after an update from Microsoft was 
downloaded. I am unemployed and I need my Word for resume sending. We are 
drastically in financial straights so I need a solution without a fee being 
charged!! I have found somewhat of a work around on a Microsoft page but it 
is not functioning anymore either!!! PLEASE HELP!!!
Thank  you so very much!
date: Wed, 1 Jul 2009 13:28:02 -0700   author:   Jo-Ann

Re: Word 2007   
See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm for help 
diagnosing your problem.

However, some of your symptoms seem to be related to a corrupt Word Data 
Key, usually the result of updates being installed whilst Word has been left 
running. So try running Regedit, navigate to the Data Key and whilst DATA is 
selected, press Delete. Word will create a new key when you restart it.

Word Data Key

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

-- 
Terry Farrell - MSWord MVP

"Jo-Ann"  wrote in message 
news:21EA994C-3A54-43BF-BB7F-270940FF53FD@microsoft.com...
> Please HELP!!! I am running Windows Vista. My Microsoft Word ( Office
> Professional 2007) has crashed! I have uninstalled it and reinstalled it. 
> To
> no avail! I have looked on the Microsoft pages and have downloaded 
> updates,
> etc. I had it working for about a week and it has crashed again.  When I 
> open
> my documents I get a blank screen and I go up to the ribbn icon and I can
> open them from there, then they open my documents but I cannot edit them.
> This transpired around April 15th after an update from Microsoft was
> downloaded. I am unemployed and I need my Word for resume sending. We are
> drastically in financial straights so I need a solution without a fee 
> being
> charged!! I have found somewhat of a work around on a Microsoft page but 
> it
> is not functioning anymore either!!! PLEASE HELP!!!
> Thank  you so very much!
date: Thu, 2 Jul 2009 09:47:09 +0100   author:   Terry Farrell

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