|
|
|
date: Tue, 21 Oct 2008 13:12:22 -0500,
group: microsoft.public.word.application.errors
back
Re: ~wrs error messages
HP has been promising a fix and has just released a temporary one. It's
fairly simple and seems to be working:
1-Open Printers, 2-Identify the default printer (HP printer with a check
mark), 3-Right-click any other non-HP printer listed and click ark in its
icon, 4-If no other printers are listed, click Add a printer and follow the
steps in the Add Printer wizard to set up a non-HP printer as the default
printer on your computer, 5-Close the Printer window, 6-Open the MS Office
'07 program you were using when the problem occurred and check to see if the
problem has gone away. If not, repeat the previous steps, 7-Try printing to
your HP printer. (Until a permanent solution, printing to your HP requires
specifying the printer each time you start a print job.)
This seemed to work for me the first time, so good luck.
"Terry Farrell" wrote:
> Many HP legacy printer drivers are bad: it seems to be prevalent amongst the
> multi-function drivers - though some Deskjets suffer too. Other then keep
> reporting this to HP (who may get round to fixing the bug - but seems
> unlikely after the thousands already reported to them), switching printer
> drivers is the only solution.
>
> --
> Terry Farrell - MSWord MVP
>
> "movieman" wrote in message
> news:E4BAB4EF-C4E0-4EEE-AE19-7269B0D828C0@microsoft.com...
> > Bill,
> >
> > I have experienced the same problem you outlined, including its inception
> > subsequent to the install of an HP all-in-one printer. I would appreciate
> > it
> > if you would let me know what you did to resolve the problem.
> >
> > Thanks
> > Bob Boorman
> > robertboorman@yahoo.com
> >
> > "Bill Williams" wrote:
> >
> >> Problem solved. I found out at the end of the day that the user installed
> >> a
> >> new HP all-in-one unit just 2 weeks ago when the problem started.
> >>
> >>
> >> "Bill Williams" wrote in message
> >> news:00E61258-B94C-477B-850E-DDAC7262E61C@microsoft.com...
> >> >I have Word 2007 on a Win XP SP3 machine. I open a Word doc, close it
> >> >and I
> >> >receive an error to send or not to send an error report to Microsoft.
> >> >You
> >> >also have the option to recover the doc or not. When I want to recover
> >> >the
> >> >doc, I then click send or don't send the error report. I then receive an
> >> >error message about a possible corrupted file and Word reopens to a
> >> >blank
> >> >doc. The file it talks about had this format:
> >> >~wrs{b9cfabfa-3586-.......}.tmp. This file is located in the
> >> >following
> >> >path: c:\documents and settings\user directory\local settings\temporary
> >> >internet files\content.word. The content.word folder is hidden in
> >> >Windows. I found it from the command prompt. I tried to uninstall
> >> >Office
> >> >2007. Office would not uninstall the conventional way. I tried to
> >> >uninstall
> >> >via document from article 928218. That didn't work either. How do I get
> >> >the
> >> >issue to go away? Thank you.
> >> >
> >> >
> >> > Bill Williams
> >>
>
>
date: Mon, 17 Nov 2008 07:34:01 -0800
author: Perplexed
Re: ~wrs error messages
The necky gits! So HP have now trespassed onto our Newsgroup and stolen our
workaround!
Terry Farrell
"Perplexed" wrote in message
news:950AEF5E-551A-47E8-A21E-054A95BAE6D2@microsoft.com...
> HP has been promising a fix and has just released a temporary one. It's
> fairly simple and seems to be working:
> 1-Open Printers, 2-Identify the default printer (HP printer with a check
> mark), 3-Right-click any other non-HP printer listed and click ark in its
> icon, 4-If no other printers are listed, click Add a printer and follow
> the
> steps in the Add Printer wizard to set up a non-HP printer as the default
> printer on your computer, 5-Close the Printer window, 6-Open the MS Office
> '07 program you were using when the problem occurred and check to see if
> the
> problem has gone away. If not, repeat the previous steps, 7-Try printing
> to
> your HP printer. (Until a permanent solution, printing to your HP
> requires
> specifying the printer each time you start a print job.)
> This seemed to work for me the first time, so good luck.
>
>
> "Terry Farrell" wrote:
>
>> Many HP legacy printer drivers are bad: it seems to be prevalent amongst
>> the
>> multi-function drivers - though some Deskjets suffer too. Other then keep
>> reporting this to HP (who may get round to fixing the bug - but seems
>> unlikely after the thousands already reported to them), switching printer
>> drivers is the only solution.
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "movieman" wrote in message
>> news:E4BAB4EF-C4E0-4EEE-AE19-7269B0D828C0@microsoft.com...
>> > Bill,
>> >
>> > I have experienced the same problem you outlined, including its
>> > inception
>> > subsequent to the install of an HP all-in-one printer. I would
>> > appreciate
>> > it
>> > if you would let me know what you did to resolve the problem.
>> >
>> > Thanks
>> > Bob Boorman
>> > robertboorman@yahoo.com
>> >
>> > "Bill Williams" wrote:
>> >
>> >> Problem solved. I found out at the end of the day that the user
>> >> installed
>> >> a
>> >> new HP all-in-one unit just 2 weeks ago when the problem started.
>> >>
>> >>
>> >> "Bill Williams" wrote in message
>> >> news:00E61258-B94C-477B-850E-DDAC7262E61C@microsoft.com...
>> >> >I have Word 2007 on a Win XP SP3 machine. I open a Word doc, close it
>> >> >and I
>> >> >receive an error to send or not to send an error report to Microsoft.
>> >> >You
>> >> >also have the option to recover the doc or not. When I want to
>> >> >recover
>> >> >the
>> >> >doc, I then click send or don't send the error report. I then receive
>> >> >an
>> >> >error message about a possible corrupted file and Word reopens to a
>> >> >blank
>> >> >doc. The file it talks about had this format:
>> >> >~wrs{b9cfabfa-3586-.......}.tmp. This file is located in the
>> >> >following
>> >> >path: c:\documents and settings\user directory\local
>> >> >settings\temporary
>> >> >internet files\content.word. The content.word folder is hidden
>> >> >in
>> >> >Windows. I found it from the command prompt. I tried to uninstall
>> >> >Office
>> >> >2007. Office would not uninstall the conventional way. I tried to
>> >> >uninstall
>> >> >via document from article 928218. That didn't work either. How do I
>> >> >get
>> >> >the
>> >> >issue to go away? Thank you.
>> >> >
>> >> >
>> >> > Bill Williams
>> >>
>>
>>
date: Mon, 17 Nov 2008 16:38:59 -0000
author: Terry Farrell
Re: ~wrs error messages
Though I don't understand the instruction to "click ark in its icon."
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
"Terry Farrell" wrote in message
news:3825DC7A-B849-4EA2-8A64-7AC44BF541D4@microsoft.com...
> The necky gits! So HP have now trespassed onto our Newsgroup and stolen
> our workaround!
>
> Terry Farrell
>
> "Perplexed" wrote in message
> news:950AEF5E-551A-47E8-A21E-054A95BAE6D2@microsoft.com...
>> HP has been promising a fix and has just released a temporary one. It's
>> fairly simple and seems to be working:
>> 1-Open Printers, 2-Identify the default printer (HP printer with a check
>> mark), 3-Right-click any other non-HP printer listed and click ark in its
>> icon, 4-If no other printers are listed, click Add a printer and follow
>> the
>> steps in the Add Printer wizard to set up a non-HP printer as the default
>> printer on your computer, 5-Close the Printer window, 6-Open the MS
>> Office
>> '07 program you were using when the problem occurred and check to see if
>> the
>> problem has gone away. If not, repeat the previous steps, 7-Try printing
>> to
>> your HP printer. (Until a permanent solution, printing to your HP
>> requires
>> specifying the printer each time you start a print job.)
>> This seemed to work for me the first time, so good luck.
>>
>>
>> "Terry Farrell" wrote:
>>
>>> Many HP legacy printer drivers are bad: it seems to be prevalent amongst
>>> the
>>> multi-function drivers - though some Deskjets suffer too. Other then
>>> keep
>>> reporting this to HP (who may get round to fixing the bug - but seems
>>> unlikely after the thousands already reported to them), switching
>>> printer
>>> drivers is the only solution.
>>>
>>> --
>>> Terry Farrell - MSWord MVP
>>>
>>> "movieman" wrote in message
>>> news:E4BAB4EF-C4E0-4EEE-AE19-7269B0D828C0@microsoft.com...
>>> > Bill,
>>> >
>>> > I have experienced the same problem you outlined, including its
>>> > inception
>>> > subsequent to the install of an HP all-in-one printer. I would
>>> > appreciate
>>> > it
>>> > if you would let me know what you did to resolve the problem.
>>> >
>>> > Thanks
>>> > Bob Boorman
>>> > robertboorman@yahoo.com
>>> >
>>> > "Bill Williams" wrote:
>>> >
>>> >> Problem solved. I found out at the end of the day that the user
>>> >> installed
>>> >> a
>>> >> new HP all-in-one unit just 2 weeks ago when the problem started.
>>> >>
>>> >>
>>> >> "Bill Williams" wrote in message
>>> >> news:00E61258-B94C-477B-850E-DDAC7262E61C@microsoft.com...
>>> >> >I have Word 2007 on a Win XP SP3 machine. I open a Word doc, close
>>> >> >it
>>> >> >and I
>>> >> >receive an error to send or not to send an error report to
>>> >> >Microsoft.
>>> >> >You
>>> >> >also have the option to recover the doc or not. When I want to
>>> >> >recover
>>> >> >the
>>> >> >doc, I then click send or don't send the error report. I then
>>> >> >receive an
>>> >> >error message about a possible corrupted file and Word reopens to a
>>> >> >blank
>>> >> >doc. The file it talks about had this format:
>>> >> >~wrs{b9cfabfa-3586-.......}.tmp. This file is located in the
>>> >> >following
>>> >> >path: c:\documents and settings\user directory\local
>>> >> >settings\temporary
>>> >> >internet files\content.word. The content.word folder is hidden
>>> >> >in
>>> >> >Windows. I found it from the command prompt. I tried to uninstall
>>> >> >Office
>>> >> >2007. Office would not uninstall the conventional way. I tried to
>>> >> >uninstall
>>> >> >via document from article 928218. That didn't work either. How do I
>>> >> >get
>>> >> >the
>>> >> >issue to go away? Thank you.
>>> >> >
>>> >> >
>>> >> > Bill Williams
>>> >>
>>>
>>>
>
>
date: Mon, 17 Nov 2008 11:01:10 -0600
author: Suzanne S. Barnhill
Re: ~wrs error messages
Missed that. I guess that step should say, select as the default printer or
something to that effect.
Terry
"Suzanne S. Barnhill" wrote in message
news:%237tK8aNSJHA.1164@TK2MSFTNGP03.phx.gbl...
> Though I don't understand the instruction to "click ark in its icon."
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
>
> "Terry Farrell" wrote in message
> news:3825DC7A-B849-4EA2-8A64-7AC44BF541D4@microsoft.com...
>> The necky gits! So HP have now trespassed onto our Newsgroup and stolen
>> our workaround!
>>
>> Terry Farrell
>>
>> "Perplexed" wrote in message
>> news:950AEF5E-551A-47E8-A21E-054A95BAE6D2@microsoft.com...
>>> HP has been promising a fix and has just released a temporary one. It's
>>> fairly simple and seems to be working:
>>> 1-Open Printers, 2-Identify the default printer (HP printer with a check
>>> mark), 3-Right-click any other non-HP printer listed and click ark in
>>> its
>>> icon, 4-If no other printers are listed, click Add a printer and follow
>>> the
>>> steps in the Add Printer wizard to set up a non-HP printer as the
>>> default
>>> printer on your computer, 5-Close the Printer window, 6-Open the MS
>>> Office
>>> '07 program you were using when the problem occurred and check to see if
>>> the
>>> problem has gone away. If not, repeat the previous steps, 7-Try
>>> printing to
>>> your HP printer. (Until a permanent solution, printing to your HP
>>> requires
>>> specifying the printer each time you start a print job.)
>>> This seemed to work for me the first time, so good luck.
>>>
>>>
>>> "Terry Farrell" wrote:
>>>
>>>> Many HP legacy printer drivers are bad: it seems to be prevalent
>>>> amongst the
>>>> multi-function drivers - though some Deskjets suffer too. Other then
>>>> keep
>>>> reporting this to HP (who may get round to fixing the bug - but seems
>>>> unlikely after the thousands already reported to them), switching
>>>> printer
>>>> drivers is the only solution.
>>>>
>>>> --
>>>> Terry Farrell - MSWord MVP
>>>>
>>>> "movieman" wrote in message
>>>> news:E4BAB4EF-C4E0-4EEE-AE19-7269B0D828C0@microsoft.com...
>>>> > Bill,
>>>> >
>>>> > I have experienced the same problem you outlined, including its
>>>> > inception
>>>> > subsequent to the install of an HP all-in-one printer. I would
>>>> > appreciate
>>>> > it
>>>> > if you would let me know what you did to resolve the problem.
>>>> >
>>>> > Thanks
>>>> > Bob Boorman
>>>> > robertboorman@yahoo.com
>>>> >
>>>> > "Bill Williams" wrote:
>>>> >
>>>> >> Problem solved. I found out at the end of the day that the user
>>>> >> installed
>>>> >> a
>>>> >> new HP all-in-one unit just 2 weeks ago when the problem started.
>>>> >>
>>>> >>
>>>> >> "Bill Williams" wrote in message
>>>> >> news:00E61258-B94C-477B-850E-DDAC7262E61C@microsoft.com...
>>>> >> >I have Word 2007 on a Win XP SP3 machine. I open a Word doc, close
>>>> >> >it
>>>> >> >and I
>>>> >> >receive an error to send or not to send an error report to
>>>> >> >Microsoft.
>>>> >> >You
>>>> >> >also have the option to recover the doc or not. When I want to
>>>> >> >recover
>>>> >> >the
>>>> >> >doc, I then click send or don't send the error report. I then
>>>> >> >receive an
>>>> >> >error message about a possible corrupted file and Word reopens to a
>>>> >> >blank
>>>> >> >doc. The file it talks about had this format:
>>>> >> >~wrs{b9cfabfa-3586-.......}.tmp. This file is located in the
>>>> >> >following
>>>> >> >path: c:\documents and settings\user directory\local
>>>> >> >settings\temporary
>>>> >> >internet files\content.word. The content.word folder is hidden
>>>> >> >in
>>>> >> >Windows. I found it from the command prompt. I tried to uninstall
>>>> >> >Office
>>>> >> >2007. Office would not uninstall the conventional way. I tried to
>>>> >> >uninstall
>>>> >> >via document from article 928218. That didn't work either. How do I
>>>> >> >get
>>>> >> >the
>>>> >> >issue to go away? Thank you.
>>>> >> >
>>>> >> >
>>>> >> > Bill Williams
>>>> >>
>>>>
>>>>
>>
>>
>
>
date: Mon, 17 Nov 2008 17:29:39 -0000
author: Terry Farrell
|
|
