I keep getting this message with Outlook 2007: 'The required file naCmnLib71.dll cannot be found in your path. Install Microsoft Outlook again.' Then Outlook closes. I have run the diagnostics - re-installed Outlook Nothing works. Help Please
Otto DeRuntz wrote: > I keep getting this message with Outlook 2007: > 'The required file naCmnLib71.dll cannot be found in your path. > Install Microsoft Outlook again.' That DLL appears to be a Network Associates (McAfee) file. Did you remove some version of McAfee antivirus software at some point? -- Brian Tillman
I had mcafee anti-virus installed. I uninstalled it and installed the anti-virus and firewall software my isp, charter.net, provides and the problem went away. It appears to be a mcafee problem. I hope my new anti-virus software is at least as good. Thanks for replying. "Brian Tillman" wrote: > Otto DeRuntz wrote: > > > I keep getting this message with Outlook 2007: > > 'The required file naCmnLib71.dll cannot be found in your path. > > Install Microsoft Outlook again.' > > That DLL appears to be a Network Associates (McAfee) file. Did you remove > some version of McAfee antivirus software at some point? > -- > Brian Tillman > >
Otto DeRuntz wrote: > I had mcafee anti-virus installed. I uninstalled it and installed the > anti-virus and firewall software my isp, charter.net, provides and the > problem went away. It appears to be a mcafee problem. I hope my new > anti-virus software is at least as good. With Outlook closed, try deleting the file extend.dat, found in the (usually hidden) folder %UserProfile%\Local Settings\Application Data\Microsoft\Outlook (for WIndows XP/2000) or, I believe, %UserProfile%\Local\AppData\Microsoft\Outlook for Vista. -- Brian Tillman
