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date: Sat, 10 Dec 2005 22:42:03 +0800,
group: microsoft.public.exchange.admin
back
Re: Disaster Please Help
"KA Kueh" wrote:
>I have just upgraded from Exchange 2003 SP1 to SP2. After the upgrade the
>Private Store refuses to mount (error with inconsistent database).
Are you sure that the problem wouldn't have shown up if you'd just
restarted the services?
Did you make a backup of the database *before* you installed SP2? Did
the backup complete successfully?
>Tried
>the eseutil /p command but every time quit with different error.
Repairing the database is the LAST thing you want to do, not the
first!
If the database was inconsistent then there was probably a problem
with the log files. What events do you see (or *did* you see before
you repaired the database) in the Applications Log? Did you see any
log files being replayed? Did they all replay?
Saying that there were "different errors" without saying what the are
isn't very helpful.
>I have
>gone through the Event log and there are not warnings or error prior the
>update and the previous night backup was successfull.
Good. It wasn't a "brick level" backup, was it?
Were there errors AFTER applying SP2? If so, what were they? Not that
it's going to help very much. Repairing the database probably killed
any chance of replaying the log files.
>Restoring the backup
>also does not help, still with error message when I try to mount the store.
>BTW the backup is clean and does not have any error.
>
>I plan to do the following.
>
>1) Reinitialize the Private Store to blank. This would allow user to
>continue to use their email.
Yes, it will.
>2) Install another Exchange 2003 SP1(with different IP and servername but in
>the same forest) and try to mount the Private Store here. This will give me
>time try repair and exmerge the mail box.
>
>Will this plan work? Thanks.
No. At least not right away. You won't be able to connect the
mailboxes to the users because they'll already have a mailbox
assigned. And, because the legacyExchangeDN value in the restored
database is identical to the one in the AD you won't be able to
reconnect the mailboxes to the users until you delete the mailbox
they're using. You can create NEW users and connect the mailbox to the
new user, though.
--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sat, 10 Dec 2005 11:23:01 -0500
author: Rich Matheisen [MVP]
Re: Disaster Please Help
Hi,
Restart the services countless of times and still the same problem. I just
restore again and before I did anything I ran the eseutil /mh to check the
status and it shows that the database is in inconsitent state. Why is this
so when the backup is completed with any error? No amount of eseutil /p done
allows it to be brought to a state where I can mount the database.
Regards,
Kueh.
"Rich Matheisen [MVP]" wrote in message
news:ejvlp1pdb9b58lj6gpc1lkvi0cuhic7ure@4ax.com...
> "KA Kueh" wrote:
>
>>I have just upgraded from Exchange 2003 SP1 to SP2. After the upgrade the
>>Private Store refuses to mount (error with inconsistent database).
>
> Are you sure that the problem wouldn't have shown up if you'd just
> restarted the services?
>
> Did you make a backup of the database *before* you installed SP2? Did
> the backup complete successfully?
>
>>Tried
>>the eseutil /p command but every time quit with different error.
>
> Repairing the database is the LAST thing you want to do, not the
> first!
>
> If the database was inconsistent then there was probably a problem
> with the log files. What events do you see (or *did* you see before
> you repaired the database) in the Applications Log? Did you see any
> log files being replayed? Did they all replay?
>
> Saying that there were "different errors" without saying what the are
> isn't very helpful.
>
>>I have
>>gone through the Event log and there are not warnings or error prior the
>>update and the previous night backup was successfull.
>
> Good. It wasn't a "brick level" backup, was it?
>
> Were there errors AFTER applying SP2? If so, what were they? Not that
> it's going to help very much. Repairing the database probably killed
> any chance of replaying the log files.
>
>>Restoring the backup
>>also does not help, still with error message when I try to mount the
>>store.
>>BTW the backup is clean and does not have any error.
>>
>>I plan to do the following.
>>
>>1) Reinitialize the Private Store to blank. This would allow user to
>>continue to use their email.
>
> Yes, it will.
>
>>2) Install another Exchange 2003 SP1(with different IP and servername but
>>in
>>the same forest) and try to mount the Private Store here. This will give
>>me
>>time try repair and exmerge the mail box.
>>
>>Will this plan work? Thanks.
>
> No. At least not right away. You won't be able to connect the
> mailboxes to the users because they'll already have a mailbox
> assigned. And, because the legacyExchangeDN value in the restored
> database is identical to the one in the AD you won't be able to
> reconnect the mailboxes to the users until you delete the mailbox
> they're using. You can create NEW users and connect the mailbox to the
> new user, though.
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com
> mailto:melvin.mcphucknuckle@getronics.com
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 11 Dec 2005 06:36:47 +0800
author: KA Kueh
Re: Disaster Please Help
FYI, I keep getting the message below running the eseutil /p how do I get
the database up. Thanks.
Repairing damaged tables.
Scanning Status (% complete)
0 10 20 30 40 50 60 70 80 90 100
|----|----|----|----|----|----|----|----|----|----|
.
Deleting unicode fixup table.
...............................................
Operation terminated with error -327 (JET_errBadPageLink, Database
corrupted) af
ter 786.16 seconds.
"Rich Matheisen [MVP]" wrote in message
news:ejvlp1pdb9b58lj6gpc1lkvi0cuhic7ure@4ax.com...
> "KA Kueh" wrote:
>
>>I have just upgraded from Exchange 2003 SP1 to SP2. After the upgrade the
>>Private Store refuses to mount (error with inconsistent database).
>
> Are you sure that the problem wouldn't have shown up if you'd just
> restarted the services?
>
> Did you make a backup of the database *before* you installed SP2? Did
> the backup complete successfully?
>
>>Tried
>>the eseutil /p command but every time quit with different error.
>
> Repairing the database is the LAST thing you want to do, not the
> first!
>
> If the database was inconsistent then there was probably a problem
> with the log files. What events do you see (or *did* you see before
> you repaired the database) in the Applications Log? Did you see any
> log files being replayed? Did they all replay?
>
> Saying that there were "different errors" without saying what the are
> isn't very helpful.
>
>>I have
>>gone through the Event log and there are not warnings or error prior the
>>update and the previous night backup was successfull.
>
> Good. It wasn't a "brick level" backup, was it?
>
> Were there errors AFTER applying SP2? If so, what were they? Not that
> it's going to help very much. Repairing the database probably killed
> any chance of replaying the log files.
>
>>Restoring the backup
>>also does not help, still with error message when I try to mount the
>>store.
>>BTW the backup is clean and does not have any error.
>>
>>I plan to do the following.
>>
>>1) Reinitialize the Private Store to blank. This would allow user to
>>continue to use their email.
>
> Yes, it will.
>
>>2) Install another Exchange 2003 SP1(with different IP and servername but
>>in
>>the same forest) and try to mount the Private Store here. This will give
>>me
>>time try repair and exmerge the mail box.
>>
>>Will this plan work? Thanks.
>
> No. At least not right away. You won't be able to connect the
> mailboxes to the users because they'll already have a mailbox
> assigned. And, because the legacyExchangeDN value in the restored
> database is identical to the one in the AD you won't be able to
> reconnect the mailboxes to the users until you delete the mailbox
> they're using. You can create NEW users and connect the mailbox to the
> new user, though.
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com
> mailto:melvin.mcphucknuckle@getronics.com
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 11 Dec 2005 06:50:23 +0800
author: KA Kueh
Re: Disaster Please Help
Hi,
What should I do then? I need to mount the database even just to exmerge
the mailbox out, is that possible? Thanks.
"Rich Matheisen [MVP]" wrote in message
news:57omp15oo48fhh815djvmunprov223rsal@4ax.com...
> "KA Kueh" wrote:
>
>>Restart the services countless of times and still the same problem.
>
> Well, that makes sense; it's a computer. If you give it the same data
> and repeat the same steps, the results will be the same.
>
>>I just
>>restore again and before I did anything I ran the eseutil /mh to check the
>>status and it shows that the database is in inconsitent state. Why is
>>this
>>so when the backup is completed with any error?
>
> Because the backup is made while the file's still being updated. After
> the database is restored, mounting the database will trigger the
> replaying of the log files to return the database to a consistent
> state.
>
>>No amount of eseutil /p done
>>allows it to be brought to a state where I can mount the database.
>
> Stop trying to repair the database. If it didn't work the first time
> it's unlikely to work the second time (or the third, fourth, fifth,
> etc.).
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com
> mailto:melvin.mcphucknuckle@getronics.com
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 11 Dec 2005 07:33:12 +0800
author: KA Kueh
Re: Disaster Please Help
"simon9@gmail.com" wrote:
>the restore problem is a very known issues with exchange.
>after investigating the issue i found a way to do it.
Without knowing what the problem is, it's hard to say whether this is
a "very known issue" or a problem specific to this one machine.
>1. first in the exchange folder Exchsrvr\DBData delete all the logs
>files.
That's not the best advice. You'll lose the information in the
interval between the last backup and the time of the failure. It *may*
me good advice if the cause of the problem is a missing or damaged log
file, there's no way to recover the information, and the data loss is
acceptable. But so far there's been no information about the cause of
the problem, so giving advice that will lose information isn't the
right thing to do -- yet.
If the data loss is acceptable and the cause of the problem cannot e
determined, then *moving* the log files to another directory would be
a safe course of action.
But, for the time being, there's no information given that would lead
to the conclusion that there's a problem with the log files.
--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 11 Dec 2005 10:57:14 -0500
author: Rich Matheisen [MVP]
Re: Disaster Please Help
Hi Rich,
I assumption at the moment points to two possible causes. The backup
software Veritas 9.1 SP1 could be the cause of the data corruption (since it
did not report any error at the point of backup) or the backup that I have
is for the store that was in Exchange SP1 and now I am restoring into an
SP2. FYI, the error occur immediately after the upgrade from SP1 to SP2, so
I do not have SP2 backup and I cannot uninstall SP2. I am in a fix now.
Thanks.
Regards,
Kueh.
"Rich Matheisen [MVP]" wrote in message
news:tliop15m4pqnf7ammrtaa111mdig8utmed@4ax.com...
> "simon9@gmail.com" wrote:
>
>>the restore problem is a very known issues with exchange.
>>after investigating the issue i found a way to do it.
>
> Without knowing what the problem is, it's hard to say whether this is
> a "very known issue" or a problem specific to this one machine.
>
>>1. first in the exchange folder Exchsrvr\DBData delete all the logs
>>files.
>
> That's not the best advice. You'll lose the information in the
> interval between the last backup and the time of the failure. It *may*
> me good advice if the cause of the problem is a missing or damaged log
> file, there's no way to recover the information, and the data loss is
> acceptable. But so far there's been no information about the cause of
> the problem, so giving advice that will lose information isn't the
> right thing to do -- yet.
>
> If the data loss is acceptable and the cause of the problem cannot e
> determined, then *moving* the log files to another directory would be
> a safe course of action.
>
> But, for the time being, there's no information given that would lead
> to the conclusion that there's a problem with the log files.
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com
> mailto:melvin.mcphucknuckle@getronics.com
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Mon, 12 Dec 2005 09:15:48 +0800
author: KA Kueh
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