There has been a recent tread pertaining to .chm help files stored on a Windows SharePoint Server or SharePoint Portal Server and the contents will not display. A KB article was identified to have the solution. That solution works but has a flaw and it is known my MS. They will sending out an article shortly. We tried to implement the solution with no success. We then contacted a Performance Support Engineer with MS's Enterprise Platform Support. He said the fix was to create a registry key with the following values: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions] "MaxAllowedZone"=dword:00000003 This opens the zones: local machine, local intranet, trusted sites and internet. MS (in writing) declared that this solution is NOT RECOMMENDED because it opens you to internet vulnerabilities. You can still store .chm files in WSS but to view you will have to OPEN and SAVE to a local drive. Basically, that is what the letter will say. Shack
Thanks for the heads-up Shack ! (In two minds about whether to add a WSS FAQ item as this will soon be in a KB) Mike Walsh, Helsinki, Finland WSS FAQ http://wss.collutions.com please reply to the newsgroup only "Shack" wrote in message news:1122573278.605245.297710@f14g2000cwb.googlegroups.com... > There has been a recent tread pertaining to .chm help files stored on a > Windows SharePoint Server or SharePoint Portal Server and the contents > will not display. A KB article was identified to have the solution. > That solution works but has a flaw and it is known my MS. They will > sending out an article shortly. > > We tried to implement the solution with no success. We then contacted > a Performance Support Engineer with MS's Enterprise Platform Support. > He said the fix was to create a registry key with the following values: > > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions] > "MaxAllowedZone"=dword:00000003 > > This opens the zones: local machine, local intranet, trusted sites and > internet. > > MS (in writing) declared that this solution is NOT RECOMMENDED because > it opens you to internet vulnerabilities. You can still store .chm > files in WSS but to view you will have to OPEN and SAVE to a local > drive. Basically, that is what the letter will say. > > Shack >
I had this problem with a .chm file that I simply downloaded from MS. Ironically it was the "WindowsSharePointServicesAdmin.chm" file. I could open the file but the only thing that appeared was the data in the left pane and the right side was blank. I had to go to the properties of the file and check the "unblock" button in the bottom right corner. This appears to be something from SP2 according to MS. -Brian "Mike Walsh" wrote in message news:%23Onf3M$kFHA.1372@TK2MSFTNGP10.phx.gbl... > Thanks for the heads-up Shack ! > > (In two minds about whether to add a WSS FAQ item as this will soon be in > a > KB) > > Mike Walsh, Helsinki, Finland > WSS FAQ http://wss.collutions.com > please reply to the newsgroup only > > "Shack" wrote in message > news:1122573278.605245.297710@f14g2000cwb.googlegroups.com... >> There has been a recent tread pertaining to .chm help files stored on a >> Windows SharePoint Server or SharePoint Portal Server and the contents >> will not display. A KB article was identified to have the solution. >> That solution works but has a flaw and it is known my MS. They will >> sending out an article shortly. >> >> We tried to implement the solution with no success. We then contacted >> a Performance Support Engineer with MS's Enterprise Platform Support. >> He said the fix was to create a registry key with the following values: >> >> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions] >> "MaxAllowedZone"=dword:00000003 >> >> This opens the zones: local machine, local intranet, trusted sites and >> internet. >> >> MS (in writing) declared that this solution is NOT RECOMMENDED because >> it opens you to internet vulnerabilities. You can still store .chm >> files in WSS but to view you will have to OPEN and SAVE to a local >> drive. Basically, that is what the letter will say. >> >> Shack >> > >
I'm sure this solution has been found and posted by now, If not here is mine. I had the same problem, I corrected it by: 1. Saving the .CHM file to my hard drive, 2.Open web browser (IE & Firefox, worked on both), 3.Use the web browser open file function to open the file, when prompted save a second copy to your hard drive. The second copy when opened works, 4. Delete the first copy, so you donât confuse the two.
